Located in:
- Temporary Assistance for Needy Families (TANF)
States that include TANF in the Combined State Plan must outline how the State will meet the requirements of section 402 of the Social Security Act including how it will:
h. Ensure That Recipients of Assistance Provided Under the State Program Funded Under This Part Have the Ability to Use or Withdraw Assistance with Minimal Fees or Charges, Including an Opportunity to Access Assistance with No Fee or Charges, and Are Provided Information on Applicable Fees and Surcharges That Apply to Electronic Fund Transactions Involving the Assistance, and That Such Information is Made Publicly Available (section 402(a)(1)(a)(viii) of the Social Security Act)
Current Narrative:
ATM and Point of Sale (POS) transactions occuring on systems owned by Colorado’s EBT card vendor do not have any charges or fees. Completed ATM transactions on non-vendor owned systems cost $0.85 each. This transaction fee is assessed by Colorado’s EBT card vendor. There is no additional surcharge for transactions completed at Chase ATMs. Transactions completed at all other ATMs often do have a surcharge. This amount varies by ATM owner/processor and can range from $1 to $8. There is no fee or surcharge for POS transactions; POS transactions are completely no cost and allow participants to withdraw cash during the transaction. There is no fee or surcharge for online electronic fund transactions.
Information about these fees is distributed to clients upon receipt of their EBT. The EBT vendor supports a client website that has an ATM locator feature. Information about establishments where EBT transactions are prohibited is provided to recipients at the eligibility interview and when the recipient requests to receive cash benefits on an EBT card. This information is also posted in County Department Human/Social Service offices. Recipients are also given an informational brochure. This brochure informs recipients:
• Which types of transactions involve no fees or charges;
• Which types of transactions involve fees and/or surcharges; and
• Where they can access or withdraw their cash benefits (POS terminals at retail locations statewide and ATM machines).