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Plan: Delaware PYs 2020-2023
Combined Plan C

Section: WIOA State Plan Common Elements

Narrative: III. b. 6. A. iii.

Published
Located in:
  • III. Operational Planning Elements

    The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above.  Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs.  This section must include—

    • b. State Operating Systems and Policies

      The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements.  This includes—

      • 6. Program Data
        • A. Data Alignment and Integration

          Describe the plans of the lead State agencies with responsibility for the administration of the core programs, along with the State Board, to align and integrate available workforce and education data systems for the core programs, unemployment insurance programs, and education through postsecondary education, and to the extent possible, the Combined State Plan partner programs included in this plan.  The description of the State’s plan for integrating data systems should include the State’s goals for achieving integration and any progress to date. 

III. b. 6. A. iii. Explain how the State board will assist the governor in aligning technology and data systems across required one-stop partner programs (including design and implementation of common intake, data collection, etc.) and how such alignment will improve service delivery to individuals, including unemployed individuals

Current Narrative:

III (b) (6) (A) (iii) Explain how the State board will assist the governor in aligning technology.

Eliminating duplicate data collection from customers to streamline the customer experience has been a major goal. All partners have access to JobLink and are able to use it to track customer participation. The referral system tracks referred individuals through partner programs using JobLink. Since JobLink includes the entire job seeker population, including customers who participate in most of the mandatory programs, the interface with unemployment insurance as well as its electronic presence and four full-service One-Stops, offers many opportunities for linkages. Although the DWDB planned to assist the Governor in aligning technology and data systems across mandatory One–Stop partner programs in accordance with WIOA legislation and Federal guidance by establishing a subcommittee, the State Board made instead made mid-course correction and chose to conduct a process redesign and business mapping of the publicly funded workforce system see pages three thru five at our annual report for an overview available at https://wib.delawareworks.com/documents/20200618/Annual%20report%20final%20py18%20(%20wjp)%2012022019.docx.

It is important to note the Board ensured the State Wage Interchange System (SWIS) was added to the recently updated gubernatorial Executive Order

at https://wib.delawareworks.com/documents/20200224/EO%2036_AMENDED_Reestablish%20Workforce%20DevelopmentappendE.pdf