Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- 6. Program Data
- A. Data Alignment and Integration
Describe the plans of the lead State agencies with responsibility for the administration of the core programs, along with the State Board, to align and integrate available workforce and education data systems for the core programs, unemployment insurance programs, and education through postsecondary education, and to the extent possible, the Combined State Plan partner programs included in this plan. The description of the State’s plan for integrating data systems should include the State’s goals for achieving integration and any progress to date.
- A. Data Alignment and Integration
- 6. Program Data
- b. State Operating Systems and Policies
III. b. 6. A. ii. Describe the State’s plans to integrate data systems to facilitate streamlined intake and service delivery to track participation across all programs included in this plan
Current Narrative:
Employment Services and the Adult, Youth, and Dislocated Workers programs share a common case management system. The contractor, AJLA, has the following deliverables that are contingent on partner program’s case management systems adopting the common file referenced below and working with the AJLA to establish the API process for each system:
- Create new tables to store API data from partner agencies
- Add new fields to Data Base for Arkansas Common Intake Web Service
- Create email notification for stub accounts
- Create enrollment for partner agencies
- Process for determining matches
- Create API to send data to partners
- Create API to consume data from partners (Rehabilitative Services, Rehabilitative Services (vision impaired, and Adult Education)
- Process for creating Common ID
- Create stub account in Arkansas JobLink (AJL)
These processes will allow the partner’s databases to be matched, compared, and updated, regardless of which program interacts with the potential client first. Although this service has been offered, partner programs have not been able to connect to the service due to funding. The Core Partner Programs continue to make this effort a priority.
Once established, the new database that results from partners' connected systems will advance goals by:
- Increasing staff access to systems services;
- Integrating and aligning WIOA systems and services;
- Equipping staff, Boards and their partners, and service providers with innovative technology and tools;
- Delivering excellent customer service and customer experiences in our Arkansas Workforce Centers;
- Delivering excellent customer outcomes; and
Streamline mission critical case management services and activities for staff and Workforce Boards, that will address complicated integration and/or lack of integration between our multiple stand-along systems and platforms of varying ages.