Located in:
- III. Operational Planning ElementsThe Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and PoliciesThe Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—
- b. State Operating Systems and Policies
III. b. 9. Addressing the Accessibility of the One-stop Delivery System for English Language Learners
Current Narrative:
In order to help all clients better understand how to receive benefits and interact with the one-stop system, DWD initiated a contract with a language interpretation provider. The contract allows for in person interpretation of dozens of the primary languages spoken in Indiana. The contract also allows for phone interpretation services for additional languages not provided for by in-person interpretation.
Additionally, Title II ABE providers assist clients with Limited English Proficiency through classes that are conducted throughout the state to help them address their language goals. All one-stop partners will be able to refer these clients to the local ABE program for assistance.