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Plan: Louisiana PYs 2016-2017
Combined Plan C

Section: WIOA State Plan Common Elements

Narrative: III. b. 1. B.

Published
Located in:

III. b. 1. B. Data-collection and Reporting Processes Used for All Programs and Activities, Including Those Present in One-stop Centers*.

Current Narrative:

Louisiana Workforce Commission’s HiRE system (Helping Individuals Reach Employment) is the principal repository for collected data. LWC’s Management of Information Systems (MIS) unit is responsible for ensuring that the data collected is accurate and timely, analyzed and presented for performance reporting.

Collected data is managed by Geographic Solutions Inc. (GSI). GSI houses the data and aggregates the data for the different USDOL program performance reporting processes for which LWC is responsible. Reporting data is delivered through a File Transfer Protocol (FTP) site to the appropriate LWC personnel in the necessary formats for submission to USDOL. LWC personnel executes any further data processing (if necessary) and submission. LWC’s Technical Support unit of its Information Technology personnel facilitates the distribution of files to and from GSI through the FTP site.

The MIS unit provides technical assistance to boards and Business and Career Solutions Center staff as it relates to data collection and reporting. Such technical assistance comprises common and program–specific requirements such as eligibility, data entry, case management, individual fund tracking and the management of providers.

As a supplement to HiRE, LWC and boards utilize a third–party vendor (Future Works) which further processes WIASRD data to enable greater detail of information for analysis. This allows LWC and Boards to optimize decision making related to policy and process. In addition to producing performance data each quarter, LWC (specifically Office of Workforce Development) presents quarterly performance reports during the agency’s Quarterly Review Meetings. During this meeting, the agency’s executive staff is made aware of successes and areas needing improvement, as well as proposed plans for improvement.