Located in:
- III. Operational Planning ElementsThe Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and PoliciesThe Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—
- b. State Operating Systems and Policies
III. b. 1. A. State Operating Systems That Support Coordinated Implementation of State Strategies (e.g., Labor Market Information Systems, Data Systems, Communication Systems, Case-management Systems, Job Banks, Etc.).
Current Narrative:
A. State Operating Systems
In order to achieve its mission of increasing the number of residents with an industry-valued credential or degree through high quality partnerships and integrated investments, the New Jersey workforce system must have operating systems and infrastructure that support service integration, accountability, and transparency for all stakeholders. New Jersey’s current and planning operating systems that will support this mission include the following:
State Operating Systems to Support Coordinated Implementation
Career Connections
AOSOS
Jobs4Jersey and OnRamp
Salesforce
Career Connections
Career Connections is a new digital platform under development by LWD that will provide the primarily tool for Public Labor Exchange as well as career guidance information and job search strategies. It will be a uniform platform for all partners to use with their clients for standardizing assessment, career guidance, career planning, selection of training, and job-search assistance, and to easily connect with the programs and services available through the talent development networks. All core partners and other program partners will be able to add content to the site through a content approval process. This multi-functional platform will be supported by more than 900 staff statewide who will participate in a unified career navigator training curriculum as described elsewhere in this Plan.
America’s One-Stop Operating System
America’s One-Stop Operating System (AOSOS) is at the core of New Jersey’s common data system used to support its workforce development system business needs for all programs exclusive of DVRS (discussed separately, below). Developed under a federal, multi-state and local areas partnership, AOSOS has the flexibility to meet the operational, tracking and reporting goals of WIOA’s vision for the consolidation and coordination of multiple employment and training programs’ services. New Jersey is in the process of developing business requirements for a system that would ultimately replace AOSOS.
The mission-critical AOSOS, and any subsequent or renewed system, supports a number of federal and state workforce development programs including: Workforce Investment Act (WIOA) Title I; Wagner-Peyser Public Labor Exchange; Veterans Labor Exchange Programs (LVER and DVOP); Trade Adjustment Act (TAA); NJ’s Workforce Development Partnership Program (WDP); and, WorkFirst New Jersey (TANF, Food Stamps, and General Assistance). AOSOS includes data-sharing interfaces with Unemployment Insurance, Department of Human Services systems and an interactive voice response system (IVR) that allows staff to generate automated telephone calls to One-Stop customers for a variety of business purposes.
Jobs4Jersey.com and OnRamp
In 2011, New Jersey launched Jobs4Jersey.com and OnRamp, a web-based “front door” to AOSOS that allows jobseekers and employers to find each other using a set of state-of-the-art job and talent matching tools. The online OnRamp tools assist jobseekers in creating resumes and performing effective job searches by matching their skills to employer job listings. Employers use the same skills-based matching tools to match their job listings against a database of jobseeker resumes. Jobs4Jersey.com functions are being rolled into a new iteration of the Career Connections platform, CareerConnections.nj.gov, in 2016.
Salesforce
New Jersey recognized the need for a more streamlined approach to information sharing and service tracking among the partners that are conducting outreach to and providing services to business and industry. LWD and its partners have recently adopted Salesforce as a tool to support the Business Services Unit. Launching in spring 2016, the Salesforce application will be available to business services representatives/liaisons from the following programs: Workforce Innovation and Opportunity Act (WIOA) Title I; Workforce Innovation and Opportunity Act (WIOA) Title II, Adult Education and Family Literacy Act; Jobs for Veterans State Grants; Trade Adjustment Act (TAA); NJ’s Workforce Development Partnership Program (WDP); WorkFirst New Jersey (TANF, Food Stamps, and General Assistance); Senior Community Services Employment Program; and Division of Vocational Rehabilitation Services.