Narrative: III. a. 2. C.

Coordination of activities occurs at the state, regional, and local levels. The state–level Interagency Collaborative Team (ICT) meets monthly to share information and discuss past, present, and future activities among the partner agencies. At the regional level, WDB meetings are attended by core partner staff; these meetings are particularly beneficial to “front line” staff members. Staff receive cross–training to learn about other core programs and share examples of integrated service provision for consumers co–enrolled in more than one core WIOA program.

The core partners are developing an IT system that will allow co–enrollment of individuals. This will allow case management services throughout the entire process and will also allow for follow up, performance and additional needs. The core partners will share common data elements through the IT system. All partners will have one goal and that is to ensure individuals have received needed training and obtain employment.

As previously described, the WIOA core partner programs collaborate in numerous ways to coordinate activities and provide comprehensive, high–quality services, including supportive services to One–Stop Center consumers. The WIOA partner agencies meet at the state, regional, and local level to share activities, concerns, and solutions related to the West Virginia WDS. These meetings and cross trainings result in coordinated service delivery. Service delivery is further enhanced at the consumer level through the use of the integrated IT system for co–enrolled individuals. The services that a consumer receives are based on consumer need and program eligibility requirements and resources. Though each agency may specialize in a specific area or serve a specific population (e.g., individuals with disabilities for VR or individuals not in high school for Adult Education), the combined efforts and shared (human and fiscal) resources greatly benefit consumers, including employers, of the West Virginia WDS.

While some services and consumers may overlap, each WIOA program has specific roles, target populations, responsibilities, and areas of expertise within the WDS. For example, WorkForce West Virginia maintains the largest collection of job listings in the state; West Virginia Division of Rehabilitation Services specializes in serving individuals, including high school students, with the most significant disabilities; and Adult Ed provides educational programs to individuals aged 16 years or older who are not required to be enrolled in the public school system. By coordinating activities at the state and local levels, a comprehensive service delivery system can be developed and strengthened to provide consumers with the highest quality services.

All partners attend mandatory monthly meetings established by state statute where the discussion and collaboration of efforts will transpire. Reports will be provided and successes will be shared.