Located in:
- III. Operational Planning ElementsThe Unified or Combined State Plan must include an Operational Planning Elements section that support the State’s strategy and the system-wide vision described in Section II.(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and PoliciesThe Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in Section II Strategic Elements . This includes—
- b. State Operating Systems and Policies
III. b. 2. the State Policies That Will Support the Implementation of the State’s Strategies (e.g., Co-enrollment Policies and Universal Intake Processes Where Appropriate). in Addition, Describe the State’s Process for Developing Guidelines for State-administered One-stop Partner Programs’ Contributions to a One-stop Delivery System, Including Benchmarks, and Its Guidance to Assist Local Boards, Chief Elected Officials, and Local One-stop Partners in Determining Equitable and Stable Methods of Funding Infrastructure in Accordance with Sec. 121(h)(1)(b). Beginning with the State Plan Modification in 2018 and for Subsequent State Plans and State Plan Modifications, the State Must Also Include Such Guidelines.
Current Narrative:
Representatives from Adult Education and Literacy, Career and Technical Education, Supplemental Nutrition Assistance Program, Community Service Block Grant Program, Temporary Assistance for Needy Families, Vocational Rehabilitation, Wagner-Peyser, and WIOA Adult, Dislocated Worker and Youth programs worked collaboratively on the Service Design and Delivery Team to establish the Workforce Innovation and Opportunity Act Missouri Job Center Service and Referral Policy. It establishes policy on participant access to services and required procedures for referral to WIOA One-Stop partners for additional services.
To meet the requirement to provide access to each required partner’s services, all MJC staff are accountable for knowing enough about each available service to give an individual the information needed to make an informed choice as to whether or not access the services. This includes the ability to provide meaningful assistance to claimants in need of assistance using the Division of Employment Security’s (DES) electronic unemployment compensation claim filing website, UInteract at uinteract@labor.mo.gov. Staff also must be familiar with the rights and responsibilities of claimants to the point of being able to help them understand DES publications and correspondence.
Each MJC must develop a local resource guide and provide staff training on the use of the guide. The guide should include each partner’s available services and the preferred method of referral. The local resource guide developed by MJC staff will be shared with each of the 19 required partners to facilitate referrals to the MJC for access to any service in the WIOA system.
While the ultimate goal is to develop interconnections to and from all required One-Stop partners, the MJC will function as the central hub of service referrals when needed. Partner agency staff that identify a participant barrier that they are unable to address should refer participants directly to the most appropriate partner agency equipped to address the barrier. In cases where a partner agency staff is unsure which partner is most appropriate to address the barrier, they should refer the participant to the MJC.
DWD will require MJC staff to document every referral including the method of referral and subsequent follow up. Each referral must include an initial assessment (to the degree information can be shared), listing of services already planned, and the service requested of the organization receiving the referrals.
Each partner has also committed to using the model of documenting referrals and completing follow up of referred clients to be consistent in the activity. This information will be used to measure referral activity and success rates of co-enrollment and alignment of services.
The State also established a policy restricting the use of the use of Title I funds for any high school equivalency education to only providers designated by the State’s Title II partner agency.
The State has chosen to take advantage of the opportunity to postpone the development of guidelines for State-administered one-stop partners’ contributions to a one-stop delivery system and local infrastructure funding. The State has begun development of the State funding mechanism to be employed should a local area fail to reach agreement with each of the partners with regard to the amount each partner will contribute to the one-stop delivery system’s infrastructure costs.