Narrative: d. 4.

Provision of Referrals and Assistance with Access to Training and Education Programs: All customers visiting the one-stop centers have access to available resources including training and education. In-formation is available in orientation packets passed to customers, printed materials stocked in information centers, software, links, and documents available on information center computers and on Maine’s Career-Center website. A new triage process is being implemented that makes immediate referrals to services and asks the customer to register in Maine’s Job Link. Currently, the job bank registration uploads into the State’s One-stop Operating System and provides the beginning of a WIOA Title I application. Once Maine’s new job bank/case management system is implemented, customers will complete an initial application that will register them for the job bank, determine eligibility for WIOA title I programs, and create a resume. Workshop curriculum, includes orientation to CareerCenter services and an opportunity for referral to one-stop and other community services.