Narrative: d. 4.

The roles and resource contributions of the one-stop partners are outlined in the Infrastructure Funding Agreement and One-Stop Partner MOU and Common Client Information Exchange and System Access Agreement. These documents can be viewed at this link: https://drive.google.com/drive/folders/1KiOS2eIbUb1Uo4IoPlTamFpTS2BVBWzx

Content from the WIOA Partner MOU/IFA below describes the specific roles and resource contributions of the core and required partners: 

Roles and Resource Contributions of the One-Stop Partners

DWS 1118-MOU-0042 111
Core and required partners agree to the following:

Services

Provide services through the one-stop delivery system. The manner in which the services will be coordinated and delivered through the system is described in Attachment A- One­ Stop Center Requirements.

One-Stop Operating Budget

CORE partners shall contribute to the costs of the services and to the operating costs of the one-stop delivery system. (See Attachment 8- America Job Centers Budget)

Ill. Access & Referrals

• Follow the methods and processes for referring individuals between DWS and one­-stop partners for appropriate services and activities (See Attachment A-One-Stop Center Requirements).
• Follow the WIOA regulations and guidance which state is required one-stop partner programs must provide access to programs, services, and activities through electronic means if applicable and practicable. This is in addition to providing access to services through the mandatory comprehensive physical one-stop center and any affiliated sites or specialized centers. The provision of programs and services by electronic methods such as Web sites, telephones, or other means must improve the efficiency, coordination, and quality of one-stop partner services. Electronic delivery must not replace access to such services at a comprehensive one-stop center or be a substitute to make services available at an affiliated site if the partner is participating in an affiliated site. Electronic delivery systems must be in compliance with the nondiscrimination and equal opportunity provisions of WIOA sec. 188 and its implementing regulations at 29 CFR part 38.
• Utilize methods to ensure the needs of workers, youth, and individuals with barriers to employment, including individuals with disabilities, are addressed in providing access to services, including access to technology and materials that are available through the one-stop delivery system. (See Attachment D- ADA Accommodation and Complaint Procedures Policy).
• Provide business services through the American Job Center network and support a local workforce development system that meets the needs of businesses in the local area. Applicable one-stop partners develop, offer, and deliver quality business services that assist businesses and industry sectors in overcoming the challenges of recruiting, retaining, and developing talent for the area economy. American Job Center staff must:
  • Have a clear understanding of industry skill needs
  • Identify appropriate strategies for assisting employers, and coordinate business services activities across partner programs as appropriate
  • Incorporate an integrated and aligned business services strategy among partners t o present a unified voice for American Job Centers in its communication with employers
• Make labor exchange activities and labor market information available to employers. Local areas must establish and develop relationships and networks with large and small employers and their intermediaries. Local areas must develop, convene, or implement industry or sector partnerships .
• Support the design of Utah's one-stop delivery system as described in Attachment A­ One-Stop Center Requirements.
• Comply with the State Workforce Development Board (SWDB) American Job Center certification processes described in Attachment C- Comprehensive One-Stop Center Certification.
• Support the cross-training of staff.
• Participate in a process of program review and continuous improvement to offer the best possible services and seek opportunities for further integration. Core and required partners will review available customer surveys to obtain feedback on job seeker and employer customer satisfaction. All partners will participate in the ongoing development and improvement of the One-Stop System/Center procedures, policies and operational management. All partners will be part of a process that will continuously review the needs of the workforce and business community and refine the services of the One-Stop Center based upon those needs (See Attachment A- One Stop Center Requirements).

Infrastructure Costs

According to the Training and Employment Guidance Letter 17-16; Section 5, One Stop Partners, Special Rules, "Native American programs (described in WIOA sec. 166) are strongly encouraged to contribute to infrastructure costs, but are not required to make such contributions under WIOA." Under this guidance, the Utah Native American program will not contribute to the cost of career services in Utah, but will be a partner under this agreement.

In addition, the Department of Labor and the Department of Housing and Urban Development does not have a WIOA funded Re entry Employment Opportunities program in Utah, as such, these agencies are not partners under this agreement.

Infrastructure costs of One-Stop Center locations are defined as non-personnel costs, necessary for the general operation of the one-stop center. The core and required partners recognize, as agreed to in the State of Utah One-Stop Partner Memorandum of Understanding section IV, that infrastructure costs are applicable to all core and required partners, as defined in WIOA section 121(h), whether they are physically located in the One-Stop Center or not. Each partner's contributions to these costs, however, may vary, as these contributions are based on the partner program's proportionate use of the One-Stop Center and relative benefit received. A partner's contribution must be allowable, reasonable, necessary, and allocable cost to the program, consistent with the Federal Cost Principles set forth in the Uniform Guidance.
Infrastructure costs for DWS include:

Rent/Lease
Janitorial Services
Utilities, including but not limited to garbage/sewer, electrical, water and natural gas.
Other facility costs, including but not limited to:
Buildings and Grounds -Operating Supplies, Maintenance and Repairs
Other Equipment-Operating Supplies, Maintenance and Repairs
Building and Grounds Security
Office Supplies
Printing and Binding
Books and Subscriptions
Photocopy Expenses
Small Office Equipment Less Than $5000
Office Furnishings Less Than $5000
Other Small Equipment and Supply Less Than $5000
Computer Services, including but not limited to, Department of Technology Services Data Processing Charges and Telecommunication Charges
Cell Phone Reimbursement

Cost Allocation Methodology

The federally-approved cost allocation plan for DWS is used to cover infrastructure costs for DWS partners . Costs for other partners that are co-located in the One-Stop Center are covered in DWS co-location agreements: Easter Seals-Goodwill Northern Rocky Mountain #18-REV-00Q2 and Management &Training Corporation/Job Corps #18-REV-0003. Costs for partners that are not located in the One-Stop Center will be based on the cost per direct linkage.

Direct linkage means providing direct connection at the One-Stop Center, within a reasonable time, by phone or through a real-time web-based communication to a non co-located partner program staff member who can provide program information or services to the customer. It cannot exclusively be providing a phone number, website or providing information, pamphlets, or materials for access at a later date or time. Direct Linkage is the identified benefit to the non co-located One-Stop Center partners. Direct linkage is tracked by co-enrollment data match between the UWORKS information system and other partner participant data.