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2 Year Modification

Plan: Arizona PYs 2018-2019
Unified Plan U

Section: Vocational Rehabilitation Program (Combined or General)

Narrative: d. 2. O. v.

Published
Located in:

d. 2. O. v. If Applicable, Plans for Establishing, Developing, or Improving Community Rehabilitation Programs Within the State.

Current Narrative:

To meet the needs of Arizona’s diverse client population, Arizona VR plans to continue to identify needs and provide resources when possible to support the establishment, development or increasing the ability of community rehabilitation programs in Arizona. The selected projects and actions will be based on the needs as reflected in the most recent CSNA, SRC provider satisfaction survey, Arizona VR 2016-2020 Strategic Plan, and continuing work with the statewide workforce development partners.

• Increasing communication with community rehabilitation programs through consistent meetings which involve both the VR and provider staff to discuss contract requirements, expectations, challenges, and resolutions.

• Consistently monitor community rehabilitation program performance through onsite and desk contract monitoring.

• Provide training to community rehabilitation providers.

• Conduct targeted outreach for providers in areas with identified service gaps.

• Collaborate with SRC to identify community agencies and programs to establish new and varied vendor and liaison relationships.

• Collaborate with community organizations to increase awareness of Arizona VR and advance the mission of the organization.

• Embrace the dual customer approach and partner with business to meet their training, recruitment, hiring, accommodation, and retention needs.

• Reevaluate the method of payments for provider travel to minimize service gaps in rural areas.