Located in:
- Program-Specific Requirements for Vocational Rehabilitation
The Vocational Rehabilitation (VR) Services Portion of the Unified or Combined State Plan* must include the following descriptions and estimates, as required by section 101(a) of the Rehabilitation Act of 1973, as amended by WIOA:
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* Sec. 102(b)(D)(iii) of WIOA
d. 2. Q. i. The Quality, Scope, and Extent of Supported Employment Services to Be Provided to Individuals with the Most Significant Disabilities, Including Youth with the Most Significant Disabilities.
Current Narrative:
MVR maintains cooperative, written agreements with nonprofit, private CRPs to provide services on a fee-for-service basis. All supported employment fees authorized by MVR are a uniform, flat rate as recommended by the RSA 107 Monitoring Review.
Supported employment (SE) services for individuals with the most significant disabilities, including youth with the most significant disabilities, may include:
• discovery and exploration;
• job supports;
• survey of businesses and assurance of potential community-based exploration, assessments and work sites suited to the needs of the clients;
• analysis of all relevant job-related variables, (e.g., transportation, job restructuring, tax credit for employers, etc.);
• development of an internal advocacy system;
• provision of long-term, extended services support with the client or employer a minimum of twice per month; and
• customized employment for individuals and employers.
MVR is committed to providing greater access to SE services. The scope of SE services reaches throughout the state. All counties in Missouri are being served by CRPs that provide SE services.
MVR district offices meet with local CRPs to outline joint activities to assist mutual consumers reach employment outcomes. MVR and CRP staffs both offer input on service delivery processes during partnering meetings and develop action plans to improve those processes. Other collaborative activities involve joint training programs.
One of the methods that MVR uses to continuously improve SE services and the service delivery process is through the use of a strategic team. The CRP-MVR steering committee meets regularly to improve services, review feedback, monitor progress and to discuss current and future issues warranting attention.
MVR and the CRPs developed an outcome-based service model that emphasizes quality employment outcomes and retention.
DMH BH and MVR have been working to increase access to evidence-based supported employment, also known as IPS, for adults with serious mental illnesses who are interested in improving their work lives. Missouri has 21 Community Mental Health/Treatment Centers participating in this implementation collaborative. DMH and MVR are implementing IPS for youth with serious mental illnesses in four current sites.
To assist in determining the quality and effectiveness of SE services, MVR surveys its consumers. The 2017 Customer Satisfaction Survey results indicated that 98 percent of SE clients, who left services both successfully and unsuccessfully, felt MVR staff were available when needed and treated them with respect.