Narrative: b.

DVOP staff will be assigned to provide case management and intensive services to Veterans with significant barriers to employment in the following locations throughout the State of Minnesota: 1) All 47 WorkForce Centers, 2) VA Vocational Rehab Center, Fort Snelling, 3) VA Medical Center, St Paul, 4) Various community libraries and post—secondary schools as available and necessary. LVER staff will be deployed in many of these same locations for the purpose of employer outreach and education, and to facilitate networking and job search groups with employers and Veterans. We also participate as an active partner in the Yellow Ribbon Reintegration program. As mentioned, this is a multi—phased program that includes a series of meetings and training events. Outreach, workshops and assessments are all part of these events. POSITION PURPOSE — DVOP specialist provides individualized career services and facilitates placements to meet the employment needs of veterans, prioritizing service to special disabled veterans, other disabled veterans, and other categories of veterans in accordance with priorities determined by the Secretary of Labor. The DVOP Specialist will provide or facilitate a full range of individualized career services to eligible Veterans with significant barriers to employment (per VPL 03—14 including change 2 and VPL 04—14) who are unable to obtain suitable employment through universal services in the WorkForce Center system. This position will serve any eligible Veteran with an SBE seeking assistance with employment-related needs including job seeking assistance, referral to other agencies or services, training opportunities, licensing and certification assistance, and any other assistance as identified in order to meet the needs of the Veteran. Minnesota has developed a standardized process for referring SBE Veterans to a DVOP (please see attached WFC flowchart). This triage approach begins when a customer comes to the entry point at a WFC. All customers are asked if they ever served in the US Military/Armed Forces. If the answer is "yes", the Veteran is given a copy of our "Veterans Questionnaire" with instructions to complete it and return it to the entry point. Non-JVSG staff review the form and complete an assessment of the questionnaire responses. Veterans who indicate a significant barrier to employment are referred to a DVOP if available, or to a "designated intensive service provider" when no DVOP is available. Non-SBE Veterans are provided information on Priority of Service, and screened for additional program eligibility by non-JVSG staff.

DVOP Core Responsibility 1 — Identify and facilitate individualized career services needed by Veterans with significant barriers to employment (SBE) so that they can be placed in suitable employment or in a training program commensurate with their EDP/IDP. Tasks for this responsibility will include: 1) In cooperation with U.S Department of Veterans Affairs (VA) Vocational Rehabilitation and Employment (VR&E) staff, identify Chapter 31 Veterans (CH31) who have completed or are participating in VR&E programs and who are in need of job search assistance. 2) Through the use of the new standardized "Veterans Questionnaire", identify and prioritize services to disabled and other veterans with an SBE. 3) Conduct assessments to determine employment barriers and services needed. 4) Develop a documented case management file in Workforce One (WF1) for each veteran receiving individualized career services. 5) Develop an employability development plan for each case managed veteran. 6) Refer veterans to appropriate supportive service providers. 7) Coordinate linkages with other employment and training providers and the VA to support Veterans in their job search activities. 8) Provide vocational guidance to eligible Veterans. 9) Refer Veterans to appropriate public and private sector jobs.

Core Responsibility 2 — Conduct outreach activities to identify and make contact with SBE Veterans who would benefit from, or are in need of individualized career services. Tasks for this responsibility will include: 1) Develop outreach programs in cooperation with the U.S. Department of Veterans Affairs and DOL-VETS. 2) Participate in all Military reintegration events, DEED’s annual Veterans Career Fair, and all other outreach events as assigned. 3) Conduct outreach activities with VR&E to market all services to Chapter 31 Veterans. 4) Conduct outreach activities to other organizations such as state Vocational Rehabilitation Providers, Homeless Veterans Reintegration Projects (HVRP), VA Hospitals and Veteran Centers, County Veteran Service Offices, homeless shelters, civic and community service organizations, other AJC/WFC partners and other sources as identified.

Core Responsibility 3 — Provide vocational guidance to eligible SBE Veterans who need assistance with vocational change or adjustment. Tasks for this responsibility will include: 1) Establish an EDP for all SBE Veterans requesting vocational guidance. 2) Provide vocational guidance using knowledge of labor market information and assessment tools. 3) Refer candidates to a qualified vocational counselor as necessary. 4) Assist Veterans in using electronic assessment and job search tools.

The DVOP works closely with other service providers in the community to provide career services to veterans with significant barriers to employment, as defined in VPL 03—14 (including change 2) and 04—14. These providers include but are not limited to: Veterans Administration, WFC partners, Community based services, Federal, State, county and local programs, educational institutions, VA hospitals & Vet Centers, homeless programs and shelters, Rehabilitation programs, and other service providers. Supervision is provided administratively by Veterans unit Field Operations Manager and functionally by SrVER.

E. LVER STAFF POSITION PURPOSE — The LVER’s principal duties are to: (1) conduct outreach to employers in the area to assist veterans in gaining employment, including conducting seminars for employers and, in conjunction with employers, conducting job search workshops and establishing job search groups; and (2) facilitate employment, training, and placement services furnished to veterans in Minnesota under the State employment service delivery systems. This position exists to provide services to local businesses that will enhance, support, and promote the employment of Veterans, particularly Veterans receiving individualized career services from a local DVOP. They will lead in the planning, development, direction, negotiation, marketing and delivery of employment services to Businesses, Veterans and other eligible persons. The LVER will train, teach, and provide technical support to the state of Minnesota staff in the provision of Veteran employment services mandated by legislation and departmental guidelines. Clientele served by this position include employers seeking qualified Veteran applicants or information on employer incentives and training programs, business and professional organizations, and other appropriate business contacts. Other LVER customers include community and Veteran organizations, educational facilities, local elected officials, and other State Departments, as well as other WFC staff and management that are either mandated by law or are seeking assistance in providing priority of service to Veterans in hiring and service delivery.

LVERs should advocate for all veterans served by the AJC with business, industry, and other community—based organizations by participating in appropriate activities such as: • Planning and participating in job and career fairs; • Conducting employer outreach; • In conjunction with employers, conducting job searches and workshops, and establishing job search groups; • Coordinating with unions, apprenticeship programs and businesses or business organizations to promote and secure employment and training programs for veterans; • Informing Federal contractors of the process to recruit qualified veterans; • Promoting credentialing and licensing opportunities for veterans; and • Coordinating and participating with other business outreach efforts.

Core Responsibility 1 — Develop employer outreach activities to establish, maintain, and facilitate regular contact with employers to promote employment and training opportunities for the benefit of Veterans. Tasks for this responsibility will include: 1) Develop job opportunities for Veteran job seekers through outreach efforts with Minnesota employers: job development phone contacts, in person employer visits, and participation in job fair activities on behalf of Veterans. 2) Communicate and coordinate with Business Services Representatives in the local AJC to facilitate and promote job opportunities for Veterans, especially those with significant barriers to employment. 3) Promote the "Veteran Friendly Employer" initiative to all businesses contacted. 4) Encourage employers to employ Veterans utilizing apprenticeships and OJT programs, State and Federal dislocated worker programs, and GI Bill benefits. 5) Maintain current information on employment and training opportunities. 6) Monitor Federal Contractor Job Listings (FCJL) and Vet Central job orders for Veterans using the WFC, or on the DVOP caseload. 7) Provide contacts and job leads to DVOPs.

Core Responsibility 2 — Advocate on behalf of Veterans seeking employment and training opportunities with business, industry, and community—based organizations. Tasks for this responsibility will include: 1) Contact community leaders, employers, labor unions, training programs, and Veterans organizations. 2) Promote Veterans priority of service in employment and training programs. 3) Maintain current information on employment and training opportunities. 4) Plan and participate in job fairs to promote services to Veterans, and encourage participating employers to become a "Veteran Friendly Employer." 5) Promote licensing and certification assistance and training opportunities for Veterans using training providers and credentialing bodies. 6) Work with unions, apprenticeships programs, and business community to promote employment, On the Job Training (OJT), apprenticeships and other available training opportunities to employ Veterans. 7) Establish and maintain contact with National Guard, Reserve Family Readiness Groups and Family Assistance Centers in the assigned area. Provide education and information regarding DEED Vets employment services, WorkForce Centers, and Beyond the Yellow Ribbon events.

Core Responsibility 3 — Provide technical assistance, guidance and leadwork to DVOP’s, professional and support staff, and other WFC staff engaged in the delivery of services to Veteran eligibles. Tasks for this responsibility will include: 1) Plan, guide and evaluate Veteran Program activities of WFC staff to attain program goals and to ensure consistent application of program components by establishing and maintaining workflow/assignment requirements; monitoring and reporting program performance. 2) Train WFC staff and partners to enhance their knowledge of Veterans employment and training issues. 3) Provide technical advice and guidance to WFC staff regarding procedural questions, or issues, to ensure that program services are administered with accuracy and uniformity by providing written and verbal interpretations of applicable federal laws and departmental policies and procedures. 4) Develop and implement a local Veterans employment service delivery plan, in conjunction with local management, Veterans Staff Supervisor and Veterans State Director. Ensure community resources are utilized and eligible customers are served in accordance with federally mandated standards and delivery area objectives. 5) Analyze current delivery area operations and levels of program activity and recommend new or corrective action procedures to local management to enhance existing levels of performance. 6) Participate in interviewing process with Veterans Program Management and local management in the selection of new DVOP/LVER staff to ensure qualified personnel are hired and the integrity of the various Veterans services programs is maintained.

Core Responsibility 4 — Provide capacity building for other service providers to ensure that Veterans and other eligible persons are provided the range of labor exchange services needed to meet their employment and training needs. Work with other workforce development providers to develop their capacity to recognize, and respond to these needs. Tasks for this responsibility will include: 1) Train other staff and WFC partners to enhance their knowledge of Veteran’s employment and training issues. 2) Organize and promote public events like Career Fairs that increase the visibility of Veterans. 3) Promote Veterans as a category of job seekers in the workforce development system that have highly marketable skills and experience.

Core Responsibility 5 — Manage and maintain adherence to POS, and DOL priorities for services to Veterans with an SBE, including labor exchange services.

Tasks for this responsibility will include: 1) Facilitate and maintain the provision of labor exchange services by local WFC staff to Veterans including the identification of SBE Veterans, proper referral to a DVOP, or in the absence of the DVOP, to the intensive services provider, and referral to vocational counseling, testing, job search assistance. 2) Provide job development and employer outreach on behalf of Veterans, with a focus on Veterans with an SBE being case managed by a local DVOP. 3) Coordinate or conduct job search assistance and networking workshops in conjunction with employers. 4) Provide Labor Market Information (LMI) to employers. 6) Work with DEED Veterans Chapter 31 Program Coordinator and Veterans Affairs (VA) regarding Chapter 31 clients. 7) Refer Veterans to the Department of Labor (DOL)/Veterans Employment and Training Service (VETS) partner as needed to assist with reemployment rights issues covered under the Uniformed Services Employment and Reemployment Rights Act (USERRA) law. 8) Assist employers with special job accommodations for disabled Veterans. This position works closely with community leaders, Tasks for this responsibility will include: 1) Facilitate and maintain the provision of labor exchange services by local WFC staff to Veterans including the identification of SBE Veterans, proper referral to a DVOP, or in the absence of the DVOP, to the individualized career services provider, and referral to vocational counseling, testing, job search assistance. 2) Provide job development and employer outreach on behalf of Veterans, with a focus on Veterans with an SBE being case managed by a local DVOP. 3) Coordinate or conduct job search assistance and networking workshops in conjunction with employers. 4) Provide Labor Market Information (LMI) to employers. 6) Work with DEED Veterans Chapter 31 Program Coordinator and Veterans Affairs (VA) regarding Chapter 31 clients. 7) Refer Veterans to the Department of Labor (DOL)/Veterans Employment and Training Service (VETS) partner as needed to assist with reemployment rights issues covered under the Uniformed Services Employment and Reemployment Rights Act (USERRA) law. 8) Assist employers with special job accommodations for disabled Veterans. Tasks for this responsibility will include: 1) Facilitate and maintain the provision of labor exchange services by local WFC staff to Veterans including the identification of SBE Veterans, proper referral to a DVOP, or in the absence of the DVOP, to the individualized career services provider, and referral to vocational counseling, testing, job search assistance. 2) Provide job development and employer outreach on behalf of Veterans, with a focus on Veterans with an SBE being case managed by a local DVOP. 3) Coordinate or conduct job search assistance and networking workshops in conjunction with employers. 4) Provide Labor Market Information (LMI) to employers. 6) Work with DEED Veterans Chapter 31 Program Coordinator and Veterans Affairs (VA) regarding Chapter 31 clients. 7) Refer Veterans to the Department of Labor (DOL)/Veterans Employment and Training Service (VETS) partner as needed to assist with reemployment rights issues covered under the Uniformed Services Employment and Reemployment Rights Act (USERRA) law. 8) Assist employers with special job accommodations for disabled Veterans. This position works closely with community leaders, organizations, employers, labor unions, training programs, various institutions, Veterans organizations, Veterans Administration, Veterans Employment and Training Service (VETS), military units and other governmental offices. In addition, the LVER must develop and maintain a relationship with management as the Veterans program lead worker and technical advisor. The LVER must work closely with WFC partners, supervisors and committees in the development of WorkForce Center policies and procedures as they pertain to Veterans services The position must relate to all WorkForce Center staff so that they are thoroughly informed about the Veterans Employment Program and are aware of their responsibility in ensuring that Veterans are provided the priority service to which they are entitled to as specified by law. The LVER must implement the directives and mandates of management, evaluate the activities of other WFC staff and coordinate efforts with other staff at the state office level. The LVER is responsible to the Veterans Program Director administratively and to State Veterans Supervisor functionally.