Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 2. Describe how the State will utilize professional development activities for Employment Service staff to ensure staff is able to provide high quality services to both jobseekers and employers
Current Narrative:
WDS will work with the WVWFDB to establish a structure to upgrade WDS staff skills so jobseekers and employers are provided a high quality service. WFWV developed an online assessment focused on Employment and Sector Partnering to establish a certificate system that must be completed by all Employment Service (ES) staff. The use and development of this tool will strengthen staff knowledge of Employment Services and partner services which would allow for a well trained staff to assist the customer in obtaining the proper services needed for employment. This development would also give staff insight into industry and business in their local area and surrounding local regions.
WFWV will continue to use established professional development activities in order to meet goals, develop staff skills, and ensure a competent Employment Service staff. In addition, we will enhance training curricula that incorporates policies, processes, and input from Wagner-Peyser, Unemployment Insurance (UI), and/or core partner agency staff. Experts in the fields of UI, WIOA, Employment Service and core partner staff will recommend related topics. WFWV will continue to train employees on the pertinent skills needed in the AJC through peer and management direction.