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Plan: West Virginia PYs 2020-2023
Unified Plan U

Section: Wagner-Peyser Act

Narrative: b.

Published
Located in:

b. Explain how the State will provide information and meaningful assistance to individuals requesting assistance in filing a claim for unemployment compensation through one-stop centers, as required by WIOA as a career service

Current Narrative:

WFWV’s UI and ES staff are fully cross trained to assist individuals access a full range of services. The State maintains a UI presence in each AJC to ensure that customers meet the eligibility requirements during the initial application process and to offer support throughout the entire claim cycle. Eligibility information and claimant rights and responsibilities is also available on the website in a mobile friendly environment.

Claimants are provided an opportunity to gather information and apply timely for benefits in remote itinerant sites staffed by well trained staff.