Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- b. State Operating Systems and Policies
III. b. 1. B. Data-collection and reporting processes used for all programs and activities, including those present in one-stop centers
Data-collection and reporting processes used for all programs and activities, including those present in one-stop centers.10
[10] For the PY 2016 state plan, descriptions of data collection and reporting processes need only include currently known indicators.
Current Narrative:
Louisiana Workforce Commission’s HiRE system (Helping Individuals Reach Employment) is the principal repository for collected data. LWC’s Management of Information Systems (MIS) unit is responsible for ensuring that the data collected is accurate and timely, analyzed and presented for performance reporting. Collected data is managed by Geographic Solutions Inc. (GSI). GSI houses the data and aggregates the data for the different USDOL program performance reporting processes for which LWC is responsible.
The HiRE system facilitates a wide range of dynamic reports of job seeker and employer data including: job search activities, training services, counseling services, assessment activity, recruiting efforts, services to employers, and detailed job vacancy data. Moreover, the HiRE system has readily available labor market data with information on employment trends, wage rates, hiring demand, and industrial data. This enables workforce staff, employers, and job seekers to leverage the available market data in planning and executing services to participants, employee recruiting, and strategic employment planning.
Participant and employer data are in input into the HiRE system by AJC staff, job seekers, and employers. This data is produced for reporting in formats for submission to the USDOL WIPS performance reporting system through the administrative functions of the HiRE system, both for full programmatic periodic reporting and periodic reporting by specific customer groups. Wage data, both in-state and out-of-state, are incorporated into the WIPS-compatible data extracts by the HiRE system. The reporting extracts, with wage records, are formatted accordingly with respect to the quarter reported and the participating and exited program participants.
Supplemental Performance Resources
The MIS unit provides technical assistance to Workforce Investment Boards and AJC staff as it relates to data collection and reporting. Such technical assistance comprises common and program-specific requirements such as eligibility, data entry, case management, individual fund tracking and the management of providers. Further, the MIS Unit provides periodic WIOA performance orientation training and refresher training for new AJC staff and experienced AJC staff, respectively, updating AJC personnel with trends and ETA areas of focus related to WIOA performance.
As a supplement to HiRE, LWC and boards utilize a third-party vendor, FutureWorkSystems (FWS) which further processes data to enable greater detail of information for analysis. This allows LWC and Boards to optimize decision making related to policy and process. The FWS performance analysis application offers the ability to analyze diverse permutations of performance data, including detailed participant demographic and service delivery data, to enable AJC staff to more effectively deliver program services based on rapidly accessible customer population characteristics.