Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- b. State Operating Systems and Policies
III. b. 4. B. Assessment of One-Stop Partner Programs
Describe how other one-stop delivery system partner program services and Combined State Plan partner programs included in the plan will be assessed each year. Such state assessments should take into account local and regional planning goals.
Current Narrative:
At a minimum, workforce delivery system partner program services, and the partner programs included in this Combined State Plan, will be assessed using performance measures they have in common, in addition to other performance accountability measures required by each program’s funding source(s) and grants. Performance will be reviewed at both the state and the local workforce area level.
SCSEP
SCSEP has operational reporting requirements set by the US Department of Labor (DOL). The SPARQ (SCSEP Performance and Results Quarterly Progress Report) system is used for data collection and data reporting. The SPARQ system includes the Web Data Collection System (WDCS), which is an application that allows users to enter, store and manage SCSEP participant data.
The data is stored directly into the USDOL SCSEP National Database via the Web. This Webbased system provides access to participants’ information. The data entered into SPARQ is used to monitor enrollments, placements, follow-ups, data quality and other key data. SPARQ performs the calculation of the SCSEP performance measures and generates the Quarterly Progress Report (QPR) and Data Quality Report (DQR). The USDOL analyzes data performance to determine if SCSEP is meeting annual performance goals each program year (July 1st through June 30th).
Colorado Works
Through the Federal TANF program, the State is held accountable to the Federal Work Participation Rate (FWPR). This rate is calculated by the Federal Administration of Children and Families within US Health and Human Services, and states are expected to meet or exceed performance targets set on an annual basis. The performance rate is established through the analysis of CBMS data for countable participants, and their ability to meet the federally required hours of participation in countable activities. This information is reviewed and managed by county and State human service staff, and may also be a performance indicator for workforce development sub-contractors who have a formal agreement for service provision through the local human service department in their area. CDHS is held accountable to this rate.
Colorado has further promoted employment entry as a meaningful outcome for program participants, and implemented system changes to enable the tracking of employment. A target rate for employment entry has been established in the Colorado Department of Human Services’ 5-Year Strategic Plan, and is expected to be 35% or better for the current performance year. The rate is calculated through the attainment of certain outcomes identified in CBMS. This goal is tracked monthly through the Department’s performance management system, known as C-Stat.
TAA
With the passage of the Trade Adjustment Assistance Reauthorization Act of 2015, the TAA program will report performance under the WIOA measures used by core and partner programs. The TAA program currently reports all performance measures via the USDOL mandated quarterly PIRL.
In addition to the PIRL report, USDOL has implemented the TAA Data Integrity (TAA DI) report card that compares the financial and performance measures reported on the PIRL and the ETA 9130. If a state has any discrepancies between the two reports or any objectives that are not met, then the state must respond in writing on why the objective was not met and how it will be improved or fixed. The TAADI report card has provided areas of opportunity for improvement with the TAA program and will guide continued efforts in the future. All case files at the local workforce center are monitored on an annual basis by CDLE’s Workforce Development Programs Regional Services Team. The TAA program utilizes the monitoring reviews to discover trends within the program and provide additional training to the regional case managers. In addition to annual monitoring, TAA files are verified by USDOL’s annual Data Integrity review.
Priority of Service for Veterans
The demonstration of Priority of Service is the responsibility of American Job Center (AJC) staff. It is also the responsibility of the State and County leadership to ensure that Priority of Service is being successfully demonstrated by providing training, technical assistance and monitoring accomplished by the Local Veteran Employment Representative (LVER), CDLE Monitors, State
Veterans Program Coordinator, CDLE Regional Directors, and Veteran Program Managers. Methods and means used to verify whether or not Priority of Service is being provided include the following but are not limited to:
- Vet Priority of Service Report
- Vets 9002 and 200 Report
- Interviewing of AJC staff
- State monitoring tool
- Review of program files and documentation
- Customer surveys
- Site visits
- Accompanying DVET during federal audits
- Quarterly Managers Report
CDLE and USDOL/VETS monitor and review the provision of services to veterans at the state and local levels tri-annually or as directed, and provide the Executive Director, local directors, and the local workforce center manager with the findings, recommendations and/or corrective actions. LVERs will conduct Priority of Service overview and training annually or as needed for additional training in their local area. A Priority of Service PowerPoint is available to the AJC regions as a training tool. This Power Point, in the absence of a LVER, can be used for training purposes of AJC new hires. As a condition of receiving any USDOL funds for programs, local areas will provide Priority of Service to veterans and covered persons. This annual agreement is a contract between the State of Colorado and the local areas. The contract must be signed by both the state and local areas as a condition to receive all US Department of Labor funds.
MSFW
The MSFW programs, as required by US Department of Labor (DOL) regulations, work closely with partner agencies to provide information and referrals to our shared customer base. Each significant office hands out MSFW packets to migrants during outreach activities. These informational packets include resources for English as a Second Language (ESL), Migrant Education Program (MEP) and training opportunities available through the WIOA 167 provider. The agency Memorandums of Understanding (MOUs) have provided a way to track some of our referrals between agencies. MOUs have been in place with two of our close partners. The Connecting Colorado (CC) database is used in part to collect data from referrals that have been made by Workforce agencies and outreach workers. The data entered in CC is used for monitoring purposes to ensure qualitative and quantitative proportionate referrals provided to the MSFW population
The overall program performance measures include: Entered Employment; Employment Retention; Average Earnings; Community Service referrals; and referrals to educational services and organizations. These performance measures are reviewed quarterly and targets are adjusted based on the economic conditions of Colorado. MOU referrals are also reviewed on a quarterly basis and discussed in meetings with our partners for reporting and evaluation purposes.