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2 Year Modification

Plan: Arkansas PYs 2022-2023 (Mod)
Combined Plan C

Section: Wagner-Peyser Act

Narrative: e. 4. D.

Published
Located in:

e. 4. D. Providing State merit staff outreach workers professional development activities to ensure they are able to provide high quality services to both jobseekers and employers

Current Narrative:

For the continuing training and development of outreach workers, state or national professional development opportunities are attended by State merit staff. While limited resources prevent attendance by Local Office outreach staff, this information is shared with them.

Several partners on the state and local level have adopted practices in which various programs present at partner staff meetings, designed to reach front-line staff.  Arkansas most recently, has been exploring the need to provide customer service and marketing training to WIOA partners, in hopes to increase enrollments and more effectively recruit and serve jobseekers as well as employers.

The Workforce GPS trainings are a key component of our professional development activity for state merit staff.