Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
- e. Agricultural Outreach Plan (AOP). Each State agency must develop an AOP every four years as part of the Unified or Combined State Plan required under sections 102 or 103 of WIOA. The AOP must include an assessment of need. An assessment need describes the unique needs of farmworkers in the area based on past and projected agricultural and farmworker activity in the State. Such needs may include but are not limited to: employment, training, and housing.
- 5. Services provided to farmworkers and agricultural employers through the one-stop delivery system
Describe the State agency's proposed strategies for:
- 5. Services provided to farmworkers and agricultural employers through the one-stop delivery system
- e. Agricultural Outreach Plan (AOP). Each State agency must develop an AOP every four years as part of the Unified or Combined State Plan required under sections 102 or 103 of WIOA. The AOP must include an assessment of need. An assessment need describes the unique needs of farmworkers in the area based on past and projected agricultural and farmworker activity in the State. Such needs may include but are not limited to: employment, training, and housing.
e. 5. B. Marketing the employment service complaint system to farmworkers and other farmworker advocacy groups
Current Narrative:
One-Stop Centers display the Employment Security (ES) Complaint System poster in the languages most likely spoken by the customers seeking workforce services. The public is also informed of the ES Complaint System during outreach events. The SMA keeps workforce partners informed of the service and coordinates complaint activities with them.
American Job Center front line staff maintain and report alleged MSFS violations via a complaints log to the SMA as necessary. The SMA then conducts that appropriate investigation through a partnership with the Local Workforce Development Board and state leadership.
Violations are published annually with access to employers and the result reported to the USDOL Wage and Hour Division as appropriate.
All complaints from MSFWs alleging violations of employment-related standards and laws shall be taken in writing by One-Stop Center staff. The staff will attempt a timely resolution, if possible. In the event the staffs are not able to resolve the complaint, the complainant will be timely referred, as appropriate, to agencies and organizations that may play a role in resolving the complaint. The complaint records will be made available to the SMA and reported quarterly to the LWC Office of Human Rights. One-Stop staff will consult the SMA in cases where they have questions on the proper resolution of complaints or factors of the complaint indicate the complaint may need the assistance or intervention by the SMA.