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2 Year Modification

Plan: Arkansas PYs 2022-2023 (Mod)
Combined Plan C

Section: Vocational Rehabilitation Program (Blind)

Narrative: p. 1. B.

Published
Located in:

p. 1. B. Describe the factors that impeded the achievement of the goals and priorities

Current Narrative:

The largest factors that impede the achievement of the VR goals and priorities are staff turnover among DSB’s field staff.  We have consistently had an average of 8 vacancies among the counselors and support staff during the last year.  As a result of an internal audit of our provision of Pre-ETS services, we discovered the need to develop and implement new policies and procedures.   We were fortunate to work with WINTAC during this process.  As a result, the staff received additional training and a new process was implemented in January 2020.  

Update PY2022-2023  DSB struggled to connect with vendors, employers, and consumers during the pandemic due to concerns over health and safety. DSB staff worked to find methods to overcome these barriers, such as zoom and tele-meetings, but they did impact success of strategies.  DSB continued to struggle with vacancies in part due to a hiring freeze at the end of Program Year 2020.