Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- b. State Operating Systems and Policies
III. b. 1. The State operating systems that will support coordinated implementation of State strategies (e.g., labor market information systems, data systems, communication systems, case management systems, job banks, etc.).
Current Narrative:
The Research & Planning section will continue to develop and disseminate information from the U.S. Bureau of Labor Statistics, workforce investment grants, state funded labor market information and where possible National Institute for Occupational Safety and Health supported workplace safety research, evaluation, and surveillance.
Across the WIOA core programs and the Research & Planning section within the Wyoming DWS, there are several disparate case management and data systems. The State of Wyoming uses Google Apps for email, calendar, and collaborative communications. Google Apps is available to all State of Wyoming employees. The Research & Planning section has multiple MOUs that allow for data sharing between core programs, partner programs, surrounding states’ programs, and the LMI Division.
Following is a description of each case management system used by the core programs.
Wagner-Peyser, Adult, Dislocated Workers & Youth - HireWyo
DWS has recently begun using a new vendor, Career Edge, for labor exchange services and case management. The state’s electronic labor management system, HireWyo, is part of the virtual One-Stop system designed and operated by Career Edge of North Haven, Connecticut. The Wagner-Peyser, WIOA, and Trade Adjustment Assistance system applications have been in place in Wyoming at Work, which was a system designed and operated by Geographic Solutions, Inc., of Palm Harbor, Florida. This data now has been migrated to the Career Edge platform. HireWyo is still in the rollout phase at the time of this writing, but it will include detailed labor market information and Wyoming’s list of eligible training providers. As the system is integrated, DWS has a Change Control Board in place and is working directly with Career Edge to improve and streamline the services available to Wyoming’s job seekers, employers, and DWS staff. The HireWyo case management system will allow DWS to focus on its state strategies which include streamlining services to improve outcomes.
DWS uses multiple layers of security to meet state and federal data compliance measures and policies, and to protect client information from unauthorized access or disclosure, and possible misuse or abuse. DWS uses the latest Internet technology standards to encrypt and secure all Web application traffic. Client Social Security numbers (SSNs) submitted through Web applications are obfuscated during receipt in the database. Servers housing the databases containing SSNs are “single-purpose restricted” to cleared system administrators. All database backups are encrypted using the most current standards. Only authorized DWS program staff can view applicant/trainee information through a highly secure software interface. Authorized staff members are instructed on the appropriate handling and protection of this data by their management or designated representative.
Vocational Rehabilitation - InFormed
The Division of Vocational Rehabilitation (DVR) currently utilizes the InFormed system for case management. The system is operated by Libera, Inc. of Jamestown, New York. The General Rehabilitation Program, Supported Employment, Small Business Program, and Youth Transition Program are managed with this system. Regular updates will occur to the system to maintain compliance with State and federal requirements. DVR installed this system on October 1, 2022. Newer modules and system upgrades have continually been added to improve and streamline the services available to DVR staff as they work to assist the eligible population with disabilities in Wyoming.
DVR uses multiple layers of security to meet state and federal data compliance measures and policies and to protect client information from unauthorized access or disclosure and possible misuse or abuse. DVR uses the latest Internet technology standards to encrypt and secure all Web application traffic. Servers housing the databases containing SSNs are “single-purpose restricted” to cleared system administrators. All database backups are encrypted using the most current standards. Only authorized DWS staff can view all client information through a highly secure software interface. Authorized DWS staff members are instructed on the appropriate handling and protection of this data by the DVR management team.
Title II- Adult Education
Adult Education and Family Literacy use the National Reporting System student information management system Literacy, Adult and Community Education System (LACES) by LiteracyPro. LACES collect demographic, assessment, instructional contact hours, and programmatic assignment information. It is able to disaggregate data as needed. Performance measures for postsecondary entry and completion of high school equivalency are also collected. Employment status is collected upon entry and data matching of employment to Adult Education (AE) clients is completed with the Research & Planning section at this time. Only aggregated data is reported into the National Reporting System portal for federal reporting.
Security levels are assigned based on the employee’s staffing position, with access being established by administrative personnel at the local or state level. The State AE Office may access all student information databases (LACES) at the provider level. Local providers only see their own data. Unique client identification numbers are assigned within the system. Student SSN information is used only in the data match process for employment and by the National Student Clearinghouse for students entering college or postsecondary skills training.