Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- b. State Operating Systems and Policies
III. b. 9. Addressing the Accessibility of the One-Stop Delivery System for Individuals who are English Language Learners
Describe how the one-stop delivery system (including one-stop center operators and the one-stop delivery system partners) will ensure that each one-stop center is able to meet the needs of English language learners, such as through established procedures, staff training, resources, and other materials. Describe how English language learners will be made aware of the opportunity to enroll and/or co-enroll in all the core programs for which they are eligible.
Current Narrative:
Louisiana places a high priority on ensuring access to workforce training, education programs, and unemployment insurance (UI) assistance for English Language Learners (ELLs). To achieve this goal, the Louisiana Workforce Commission (LWC) has established a partnership with Language Line Translating Service under a dedicated contract. Accessible through an 866 number, this service provides translation and interpreting services in multiple languages for UI and American Job Center personnel. The translator works closely with both clients and staff members, ensuring that services are easily accessible, comprehensible, and accurately documented. Every staff member and partner at the American Job Centers receives comprehensive training and information about the Language Line translation service.