Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- b. State Operating Systems and Policies
III. b. 9. Addressing the Accessibility of the One-Stop Delivery System for Individuals who are English Language Learners
Describe how the one-stop delivery system (including one-stop center operators and the one-stop delivery system partners) will ensure that each one-stop center is able to meet the needs of English language learners, such as through established procedures, staff training, resources, and other materials. Describe how English language learners will be made aware of the opportunity to enroll and/or co-enroll in all the core programs for which they are eligible.
Current Narrative:
The State coordinates with AJC partners to meet the needs of non-English speaking customers. WFWV Guidance Notice 2-17, “Communication with Persons with Limited English Proficiency (LEP)” details some methods that are used, such as translating vital documents into Spanish (and other languages, as needed) and providing interpreters when requested.