Located in:
- III. Operational Planning Elements
The Unified or Combined State Plan must include an Operational Planning Elements section that supports the State’s strategy and the system-wide vision described in Section II(c) above. Unless otherwise noted, all Operational Planning Elements apply to Combined State Plan partner programs included in the plan as well as to core programs. This section must include—
- b. State Operating Systems and Policies
The Unified or Combined State Plan must include a description of the State operating systems and policies that will support the implementation of the State strategy described in section II Strategic Elements. This includes—
- b. State Operating Systems and Policies
III. b. 8. Addressing the Accessibility of the One-Stop Delivery System for Individuals with Disabilities
Describe how the one-stop delivery system (including one-stop center operators and the one-stop delivery system partners), will comply with section 188 of WIOA (if applicable) and applicable provisions of the Americans with Disabilities Act of 1990 (42 U.S.C. 12101 et seq.) with regard to the physical and programmatic accessibility of facilities, programs, services, technology, and materials for individuals with disabilities. This also must include a description of compliance through providing staff training and support for addressing the needs of individuals with disabilities. Describe the State’s one-stop center certification policy, particularly the accessibility criteria.
Current Narrative:
American Job Center (AJC) Guam continues to operate out of the career services building at 710 West Marine Corp Drive, Suite 301 Bell Tower Plaza in Hagatna, Guam where the delivery of services for the WIOA, Wagner-Peyser and other programs under AJC are located.
Physical Accessibility to AJC Facility
- When a job seeker decides to visit the American Job Center (AJC), they must first consider how to get there and, if they don’t have transportation, it will be important that the AJC be located along a public transportation line. American Job Center Guam is located parallel on West Marine Corp Drive, Hagatna. The AJC is a designated stop which allows job seekers access to and from the AJC Monday – Friday.
- The center needs to be an accessible physical place, inside and out. AJC is a three story building with accessible egress and exits.
- Parking and drop-off areas must be closest to the accessible entrance, and indicated with the appropriate symbol. If there are stairs at the entrance, there must also be a ramp access or a lift. AJC has accessible underground and roadside parking which will accommodate lift vans.
- Within the building, care has been taken to mitigate fatigue and opportunities for error. Recommended principles and practices include the following:
- Adjustable chairs, desks and tables for workstations and classrooms have been provided.
- Set up macros on computers for standard cover letter and resume text.
- Try to arrange elements to minimize hazards and errors that someone might inadvertently make, and provide warnings of possible hazards.
- Configure public use computers so that individuals can’t inadvertently change settings, and that features automatic document backups.
- Offer computers with accommodation features with more flexible configurations to access these features.
- Provide a clear line of sight to important elements for any seated or standing user.
- Ensure a clear path of travel e.g. does not require stairs, is firm and slip-resistant, is at least 36 inches wide.
- Ramps longer than six feet must have railings on both sides and the railings must be sturdy and between 34 and 38 inches high. The ramps must be non-slip.
- The entrance door must have at least 32 inches clear opening, and the entrance should provide direct access to the main floor, lobby, or elevator.
- Elevators should be able to be used without assistance. Elevators buttons accessible
For clients with sight challenges.
- All aisles and pathways in the building must be at least 36 inches wide (including between chairs and tables) and there must be sufficient space to be able to turn a wheelchair. AJC is in compliance with this requirement. Carpeting must allow for easy wheelchair maneuverability and must be securely attached at the edges.
- There must be space for wheelchair seating.
- All washrooms and exits must be clearly marked. There must be one washroom that is wheelchair accessible and stalls must be able to be opened with a closed fist
Programmatic Accessibility
- Schedule Training to workforce partner service level staff on providing services to individuals with disabilities.
- Expand and schedule annual(or as appropriate) disability awareness, disability etiquette and assistive and adaptive technology demonstrations to maintain that group’s skills sets for working with people with disabilities in the public workforce system.
- Conduct training activities that will work toward enhancing understanding of the context, issues and resources available to jobseekers.
- AJC will work with core partners to provide feedback and subject matter expertise on creating accessible systems for our job seekers with disabilities.
- AJC will continue to work and partner with local board staff and other WIOA core partners to identify strategies towards Universal Access that broadly improves services for all with disabilities, especially with regard to training and skill upgrade services.
- All staff at AJC should know what assistive technology is available in their center and have training in how to use it. All staff should also know how to request translator services or sign language interpreters for those customers who need this service.
- A site visit to the American Job Center will be conducted every two years