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Plan: Louisiana PYs 2024-2027
Combined Plan C

Section: SNAP E&T

Narrative: a. 2.

Published
Located in:

a. 2. A description of the case management services and models, how participants will be referred to case management, how the participant’s case will be managed, who will provide case management services, and how the service providers will coordinate with E&T providers, the State agency, and other community resources, as appropriate. The State plan should also discuss how the State agency will ensure E&T participants are provided with targeted case management services through an efficient administrative process;

Current Narrative:

The SNAP E&T providers are required to provide case management services to all SNAP E&T participants. While the delivery of case management varies by provider, a method used more frequently by providers includes conducting assessments to identify and address barriers, developing Individualized Employment Plans for monitoring activities/components, providing continuous supportive services, and assisting with job placements. The SNAP E&T participants’ cases are managed through SNAP Works. SNAP E&T providers meet with participants on a daily basis to gauge progression and provide support to participants throughout their enrollment. Communication and coordination with:

SNAP Eligibility Staff:
State E&T Staff:All E&T providers have a State E&T staff point of contact for data, budget, program/policy, and technical assistance. There is continuous coordination efforts to ensure of effective communication, organizational effectiveness and efficiency, and program integrity and compliance. SNAP E&T staff facilitates ongoing technical assistance with provider related to program participation, client needs for additional support services that may not be within the scope of E&T. This may be addressed orally, in-person visits or via video conferencing. SNAP E&T staff address program roadblocks and successes collectively during quarterly provider calls.
Other E&T Providers:All E&T providers coordinate with other community based organizations by warm hand-off to provide other supportive services based on the E&T participants needs, barriers and interests as a result of completion of the Comprehensive Assessment and Individualized Employment Plan.
Community Resources:E&T providers offer a holistic approach to support the mental, physical, emotional, and social well-being of each E&T participant. As a result of this holistic approach, the E&T providers have established relationships to refer E&T participants to community resources in their specific services areas. In addition, E&T providers have access to UNITE US, a community engagement process, to align health and social care.

All SNAP E&T providers are required to provide case management as an absolute priority to meet the needs of the participants served. E&T staff ensures E&T participants are provided with targeted case management through Management Evaluation (ME) Reviews, progress monitoring, longitudinal data, participant referrals to other entities, and outcomes are tracked in SNAP Works. E&T providers provide ongoing case management services to all SNAP E&T participants. Case management includes a comprehensive assessment, consent, and verification. Comprehensive assessment includes an assessment of participant skills, interests, strengths, and challenges in order to develop an individualized plan to address barriers, obtain skills, and gain employment. Consent includes obtaining a voluntary participation agreement attesting that the participants chooses to participate in the SNAP E&T program. Verification includes verifying participant SNAP eligibility with DCFS.