Narrative: o. 1.

The PRVRA has identified several strategies necessary to achieve the goals and priorities established in section (l), above.

Goal 1

Strengthen the process of providing services to VRA applicants / consumers; emphasizing compliance with performance indicators and productivity measures established by the federal government and the public policy of the agency.

Strategies:

• Strengthen coordination with the DTRH to know employment trends and types of employers.
• Continue implementing employment projects through the development of self-employment.
• Continue with programmatic monitoring and technical assistance to PRCs to guarantee quality and agility of services to consumers with the most significant impediments.
• Coordinate VRA consumer participation in employment-related activities available at the American Job Centers and other WIOA components.
• Continue with the referral of consumers who are beneficiaries of Social Security Disability Insurance (SSDI) to the Caribbean Program of Work Incentive Planning and Assistance (CWIPA) for the Service of Planning Counseling of Benefits.

• Share with the CER the normative communications that govern the provision of services.
• Continue with the programmatic monitoring of the service delivery process to ensure compliance with public policy.
• Continue to provide technical assistance to supervisory services for counseling services to improve decision-making in case management.
• Refer VRA consumers to the services of other WIOA components (Literacy, Adults and other programs) to expand their employment skills.

Goal 2

Ensure the provision of services to young people with eligible disabilities, and pre-employment transition services to students with disabilities from Transition, to obtain an employment result.

Strategies:

• Continue with the monthly monitoring of the eligibility determinations in 60 days or less and the planning and signing of the PIPE in 90 days or less, of the youth referred to transition to the VRA.
• Maintain the participation of the CRV in the COMPU meetings of the transitional youth.
• Offer Pre-Employment Transition services.
• Continue with the identification of the transition consumers referred and served in the CAA.
• Continue with the identification of the transition consumers referred and served in the CSEM and the results of these young people in the different employment modalities
• Strengthen the relationships between the DE and the VRA to facilitate the identification of students who can benefit from Transition services.
• Continue to guide school personnel on the services of the VRA.

Goal 3

Strengthen the relationship with employers to identify opportunities for integrated competitive employment and career exploration.

Strategies:

• Provide training and technical assistance to employers on ADA requirements, work-based learning experiences, recruitment of people with qualified disabilities, accommodation in employment, among others
• Continue to grant salary incentives to employers to promote employment opportunities for consumers.
• Continue to participate in meetings of the State Board and Local Boards of WIOA
• Maintain the active participation of VRA personnel in activities that bring employers together.
• Refer to programs under Wagner-Peyser to VRA consumers who possess skills and credentials to be marketed with employers.

Goal 4

 Maintain the process of dissemination of VRA services, emphasizing the criteria of eligibility and provision of rehabilitation services to persons with disabilities.

Strategies:

• Continue the dissemination on the revision of the State Plan to be submitted for public comments in order to guarantee the participation of applicants / consumers, the general public and employees of the agency.
• Continue participation in outreach activities in the community, by the VRA and / or in coordination with State Rehabilitation Council and other basic programs under WIOA.
• Continue with the dissemination of VRA services in the “American Job Centers”.
• Continue with the dissemination of services in radio, television and written press programs, as requested by said media.

Goal 5

Strengthen administrative, fiscal and programmatic procedures so that they comply with the established regulations and required institutional efficiency.

Strategies:

• Offer training to staff, to strengthen knowledge and skills necessary in the performance of their duties.
• Continue to carry out periodic evaluations of the performance of the agency's employees to ensure institutional effectiveness.
• Maintain the level of financing of the State Council for Independent Living (CEVI) and the State Council for Rehabilitation (CER), to assist and support its operations; and in coordination with the VRA to develop employment and independent living opportunities for our applicants/consumers.
• Update administrative, fiscal and programmatic procedures in accordance with established state and federal regulations, and the socio-economic situation of the country, as necessary.
• Continue to support all areas of the agency in the use of available computer systems, and develop applications to streamline processes, reports and procedures according to needs presented by the areas and which in turn will be consulted with the services and administration staff.
• Hold participation meetings with agency staff on aspects related to public policy.
• Carry out monitoring to ensure compliance with the procedures.