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Plan: Louisiana PYs 2020-2023
Combined Plan C

Section: SNAP E&T

Narrative: a. 13.

Published
Located in:

a. 13. If a conciliation process is planned, the procedures that will be used when an individual fails to comply with an E&T program requirement. Include the length of the conciliation period; and

Current Narrative:

If the participant fails to comply with the first appointment letter, the provider sends the Conciliation Notice, (LaJET 6C) to the participant advising the participant that he must complete the conciliation process and come to the LaJET office by a certain date for a face-to-face interview. The interview must be held within 20 days of the first appointment date. The Conciliation Notice (LaJET 6C) must be mailed no later than the day after the failure to comply.

If the client contacts the LaJET Service Provider and the absence is not excused, but the participant agrees to comply, or has an excused absence, the LaJET Service Provider will schedule another appointment. This appointment must be held within the 20-day time period. The LaJET Service Provider may confirm this appointment with the LaJET 7 (second appointment letter).

ABAWDs are required to meet with LWC staff every 30 days as long as they are actively participating. LWC staff is instructed to document a HiRE case note every 30 days as long as the ABAWD is participating. LWC staff will only document non-compliance when the ABAWD contacts them and states refusal to participate. So, there will not be a HiRE case note if the participant did not create a HiRE account or never participated. The never participated and stopped participating tasks are received after 90 days of no contact with the ABAWD. The stopped participating task does not always mean the ABAWD is non-compliant. The ABAWD could have obtained employment, participating in another program and not required to participate, may have a long-term barrier or possible exemption, or finished participating and is no longer required to participate.