Located in:
- Senior Community Service Employment Program (SCSEP)
(OMB Control No. 1205-0040)
b. 1. E. Actions to ensure that SCSEP is an active partner in the one-stop delivery system and the steps the State will take to encourage and improve coordination with the one-stop delivery system. (20 CFR 641.335)
Current Narrative:
In 2020-2024, EOEA will continue to work with the MassHire Workforce Boards and MassHire Career Centers to increase the percentage of older job seekers provided with skill-based training. This will allow for higher job attainment.
EOEA will provide technical support and guidance on how to increase referrals of MassHire consumers over the age of 55 to intensive job development and coaching services.
EOEA will develop a referral system to other agencies that can assist with obstacles to employment to those job seekers that have caregiving responsibilities, including the Family Caregiver Support Program, Lifespan Respite Coalition and others.
EOEA will lead state-wide efforts to use the person-centered approach and enhance staff ability to help all customers. EOEA will continue to promote a number of specific tools, such as Motivational Interviewing and Coaching for older job seekers. Within the person-centered framework, EOEA will identify data needed to measure achievement of goals through monitoring the performance of MassHire Career Centers on the services to older workers on:
- Workers assessments (skills, personal preferences, work history)
- Individual service planning and program referrals
- Service monitoring by case management (through integrated systems)
- Quality reviews of MassHire customer survey results
- Access to MassHire employer surveys and focus groups to determine benefits of working with MassHire (trained workforce, tax benefits, bond, etc.)
- Older workers durational time of unemployed
As needed, EOEA will develop new strategies in response to low performance findings and incorporate these plans into the local MOUs and other strategic planning.