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Plan: Missouri PYs 2016-2017
Combined Plan C

Section: Wagner-Peyser Act

Narrative: e. 2. B.

Published
Located in:

e. 2. B. Providing Technical Assistance to Outreach Workers. Technical Assistance Must Include Trainings, Conferences, Additional Resources, and Increased Collaboration with Other Organizations on Topics Such as One-stop Center Services (i.e. Availability of Referrals to Training, Supportive Services, and Career Services, as Well as Specific Employment Opportunities), the Employment Service Complaint System, Information on the Other Organizations Serving Msfws in the Area, and a Basic Summary of Farmworker Rights, Including Their Rights with Respect to the Terms and Conditions of Employment.

Current Narrative:

The State Monitor Advocate and full time outreach staff will attend all program related conferences and training opportunities offered, both in state and out-of-state. This information will then be shared with the appropriate staff in all Missouri’s Job Centers. DWD and UMOS have developed a MOU that will allow for combined training to Job Center staff by DWD’s SMA and UMOS local staff. We are also working with UMOS to develop brochures and other outreach materials that feature both agencies and the services they provide. The MSFW training presentations will be provided to Job Center outreach staff through interactive computer-based webinars and in person trainings. At a minimum, the following training will be provided to all appropriate Job Center staff at least once a year and available for new staff or upon request any time during the year.

MSFW Training Presentations:

Identifying the Farmworker

All AJCs must offer the MSFWs equal access to a full range of employment services, and in providing these services be sensitive to their preferences, skills and the availability of agricultural job opportunities. In order to accomplish this, all AJCs must identify and serve all farmworkers in an equitable manner. This interactive webinar will empower each AJC to accomplish compliance in meeting this regulation. Participants will learn how to identify, conduct intake and serve the MSFWs living and working in their areas as well as learn the demographic and agricultural information for each respective region.

Employment Related Laws and the Agencies Who Enforce Them

This interactive webinar will focus on multiple federal agencies and the laws they enforce. At the end of the training session, staff will be able to identify the federal agencies that would process complaints alleging employment related law violations.

Job Service Complaint System Training – The Basics

This interactive webinar provides an in-depth review of the JS Complaint system process. Participants will learn the different types of complaints, actions to take on them, how to identify a valid complaint, how to identify when complaints are taken in writing, proper documentation of complaints, recording and reporting JS related complaints and the actions to take on them. This training session will provide all participants the skills and tools needed to successfully process all employment related complaints in the AJCs pertaining to the JS Complaint System.

Complaint Process – How To

This interactive webinar provides an overview of the forms required and how to fill them out. In addition, it provides the information for further processing of a complaint.