Narrative: e. 3.

Services provided to MSFWs and Agricultural Employers through the one–stop Delivery System: The full range of employment and training services delineated under WIOA Title I–B are to be provided to MSFWs. One of the roles of the State Monitor Advocate and the WIOA 167 grantee is to make job opportuni–ties available to workers. In addition to field visits, staff members monitor the local offices for compliance with regulations in serving MSFWs. The table below shows the Monitor Advocate’s annual schedule for monitoring local offices. TABLE 18 STATE MONITOR ADVOCATE LOCAL OFFICE MONITORING SCHEDULE SMA Local Office Monitoring Schedule ES OFFICE Monitoring Timeframe Presque Isle June–July Calais, Machias & Bangor August Skowhegan, Wilton September Rockland May Brunswick May Portland July Augusta June Lewiston September–October Springvale April – May Norway September

Career Centers, in collaboration with the State Monitor Advocate, coordinate service delivery including, but not limited to: o Provision of a full range of employment services, benefit, and protections on a basis that is qualita–tively equivalent and quantitatively proportionate to services provided to non–MSFWs; o Access to and use of job order information effectively; o Assistance in accessing self–assisted services via electronic technologies; o Individual referrals to agricultural and non–agricultural jobs, occupational training and support services, as well as assessments and testing, career counseling and other job development services; o Provision of information on labor rights, protections, and responsibilities with respect to terms and conditions of employment; o Assistance in the preparation and filing of employment and non–employment related complaints; o Accepting and referring labor–related complaints and apparent violations in accordance with estab–lished policies and procedures; o Referrals of individuals and family members to supportive services for which they may be eligible; o Assisting with posting resumes on–line and conducting on–line job searches; and o Facilitating communication between Limited–English Proficient individuals referred to jobs and employers.

Requested Revision; Local offices, or Maine’s CareerCenters will continue to help agricultural employers in obtaining workers to harvest their crops, referring job seekers to regular job orders as well as H-2A related job order. U.S. workers must be given hiring priority to H2A related jobs. The range of services to Agricultural employers extend beyond assistance with job orders and referrals. Employers are invited to participate in job fairs, work with Career Center business liaison to create recruitment plans, potential training opportunities, and possible use of the Agricultural Recruitment System (ARS). Maine labor exchange system upgrade continues to connect employers to workers and is a bridge between local office staff and employer, facilitating direct service provision for employer account management, job seeker resume review, or job order enhancement. The State Monitor Advocate (SMA) will also provide technical services and convene information meetings for foreign labor stakeholders, agricultural employers, and service providers interested in the H-2A foreign labor certification program. The SMA provides assistance to Agricultural Employers during field visits by distributing informational brochures as well as required posters; assessing employer’s labor needs, and taking job information, and recommending the Agricultural Recruitment System should local workers not be readily available.