Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 3. Describe strategies developed to support training and awareness across core programs and the Unemployment Insurance (UI) program and the training provided for Employment Services and WIOA staff on identification of UI eligibility issues and referral to UI staff for adjudication
Current Narrative:
Strategies supporting training and awareness across core programs and U.I.: The BUC and the BES (Wagner-Peyser, Trade, Veteran Program, and State Monitor Advocate) staffers have a strong working relationship.
A minimum of two front-line staff as well as the employment services’ CareerCenter manager in each one-stop are fully trained on UI eligibility and UI issue identification as a result of intensive Worker Profiling Reemployment Services (WPRS) and Re-Employment Services and Eligibility Assessment (RESEA)/Re-Employment Eligibility Assessment (REA) staff training.
Designated one-stop staff have received training on Maine’s UI web portal and are experienced in assisting individuals with filing for UI and accessing their accounts through the portal. In addition, Maine’s BUC has five UI related videos on their website that one-stop staff have access to and are encouraged to view.
The State will develop a training plan to ensure one-stop staff members are familiar with UI basics as well as the UI work requirements and penalties of noncompliance. Training will also be developed to ensure that UI workers are familiar with one-stop services and can make appropriate referrals at the time of initial or subsequent claims.