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Plan: Arkansas PYs 2020-2023
Combined Plan C

Section: Wagner-Peyser Act

Narrative: e. 4. C.

Published
Located in:

e. 4. C. Increasing outreach worker training and awareness across core programs including the Unemployment Insurance (UI) program and the training on identification of UI eligibility issues

Current Narrative:

In Arkansas, state merit staff members are very familiar with the UI Program, which is embedded into their regular job duties.  However, as part of the outreach worker training, we will incorporate the core elements of partner programs, including the Unemployment Insurance (UI) program and UI eligibility. This training will address items such as eligibility, program services and benefits, resources for additional or more detailed information, application and contact information. Plans are for both this topic of training as well as other outreach related topics, to occur a minimum of once a year, with training on any adjustments, new topics or responsibilities occurring as needed. Training has occurred for outreach workers. 

Sexual Harassment Training

Arkansas’ WIOA Program Equal Employment Opportunity (EEO) officer has been providing sexual harassment training to the state’s Arkansas Workforce Center staff. We will require that this training is provided to the State Monitor Advocate and AHDC staff as well, beginning early 2018. This training will be periodically conducted to ensure that all new staff members have been trained as well.