U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Plan: Arkansas PYs 2020-2023
Combined Plan C

Section: Wagner-Peyser Act

Narrative: e. 5. B.

Published
Located in:

e. 5. B. Marketing the employment service complaint system to farmworkers and other farmworker advocacy groups

Current Narrative:

The Arkansas Employment Service complaint system was severely outdated and not clearly communicated to one-stop center staff.  Consequently, it is currently being re-developed and modernized.  Upon completion, training will be provided to state merit and other workforce center staff.

It is also anticipated that giving further training to one-stop center staff in properly identifying MSFWs will result in more MSFW complaints being identified. Outreach workers and their activity in work and community settings, will allow for increased knowledge of not only the complaint system but all available resources. Additionally, training of the complaint system for all one-stop center staff should also lead to increased use of the complaint system.

Outreach materials to be developed will include complaint system information for workers, employers and organizations who work with MSFWs.