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Plan: Missouri PYs 2020-2023
Combined Plan C

Section: Wagner-Peyser Act

Narrative: e. 4. B.

Published
Located in:

e. 4. B. Providing technical assistance to outreach staff. Technical assistance must include trainings, conferences, additional resources, and increased collaboration with other organizations on topics such as one-stop center services (i.e. availability of referrals to training, supportive services, and career services, as well as specific employment opportunities), the Employment Service and Employment-Related Law Complaint System (“Complaint System” described at 20 CFR 658 Subpart E), information on the other organizations serving MSFWs in the area, and a basic summary of farmworker rights, including their rights with respect to the terms and conditions of employment.

Current Narrative:

The State Monitor Advocate (SMA) and outreach staff will attend all program related conferences and training opportunities offered, both in-state and out-of-state. This information will then be shared with the appropriate staff in all Missouri Job Centers.

 

The Office of Workforce Development (OWD) and United Migrant Opportunity Services (UMOS) have developed an MOU that will allow for combined training to job center staff by OWD’s SMA and UMOS local staff. OWD has also worked with UMOS to  develop brochures and other outreach materials that feature both agencies and the available services.

 

The MSFW training presentations have been and will continue to be provided to job center outreach staff through webinars and in-person training. At a minimum, the following training will continue to be provided to all appropriate job center staff at least once a year and available for new staff or upon request any time during the year.

 

MSFW Training Presentations:

 

Identifying the Farmworker

 

All Missouri Job Centers (MJCs) must offer the MSFWs equal access to a full range of employment services, and while providing these services be sensitive to their preferences, skills and the availability of agricultural job opportunities. In order to accomplish this, all MJCs must identify and serve all farmworkers in a qualitatively equivalent and quantitatively proportionate manner. This webinar will empower each MJC to accomplish compliance in meeting this regulation. Participants will learn how to identify, conduct intake and serve the MSFWs living and working in local areas.  It will provide the demographic and agricultural information for each respective area.

 

Employment Related Laws and the Agencies Who Enforce Them

 

This webinar focuses on multiple federal agencies and the laws they enforce. At the end of the training session, staff will be able to identify the federal agencies that would process complaints alleging employment related law violations.

 

Job Service (JS) Complaint System Training — The Basics

 

This webinar provides an in-depth review of the JS Complaint system process. Participants will learn the different types of complaints, actions to take on them, how to identify a valid complaint, how to identify when complaints are taken in writing, proper documentation of complaints, recording and reporting JS related complaints and the actions to take on them. This training session will provide all participants the skills and tools needed to successfully process all employment related complaints in the MJCs pertaining to the JS Complaint System.

 

Complaint Process — How To

 

This webinar provides an overview of the forms required and how to fill them out. In addition, it provides the information for further processing of a complaint.