Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 3. Describe strategies developed to support training and awareness across core programs and the Unemployment Insurance (UI) program and the training provided for Employment Services and WIOA staff on identification of UI eligibility issues and referral to UI staff for adjudication
Current Narrative:
Effective methods of communication have been established to provide all staff with updates to programs and services offered by the core and required partners. Employment Service staff are currently trained to identify and resolve UI eligibility issues or when required refer those issues to UI staff for investigation. Training the Employment Services staff on identifying UI issues, resolving and the referral process has been provided. Refresher training sessions will be provided to staff performing employment services, and updates to the UI program will be shared as they occur.
Similar methods of training will be provided for other required partners under WIOA, through live and pre-recorded webinars, job aids, and in-person training sessions as needed.