Located in:
- Program-Specific Requirements for Wagner-Peyser Program (Employment Services)
All Program-Specific Requirements provided for the WIOA core programs in this section must be addressed for either a Unified or Combined State Plan.
a. 2. Describe how the State will utilize professional development activities for Employment Service staff to ensure staff is able to provide high quality services to both jobseekers and employers
Current Narrative:
WFWV developed an online training focused on expanding the knowledge of local office staff as it relates to services available to our customers. Additionally, training is provided to all staff as needed during statewide staff meetings. These trainings are designed to strengthen staff knowledge of Employment Services and partner services, which would allow well-trained staff to assist the customer in obtaining the proper services needed for employment. Experts in the fields of UI, WIOA, Employment Services, and core partner staff will recommend related topics. WFWV will continue to train employees on the pertinent skills needed in the AJC through peer and management direction.