Narrative: d. 1.

Claimants may be selected to attend the mandatory RESEA program if they are profiled as most likely to exhaust benefits prior to returning to work. Selection to attend a RESEA appointment provides claimants with an orientation of the career center to include services available and an initial assessment to determine additional needs. Claimants selected for reemployment services receive an intensive one-on-one session with career center staff. During the one-on-one session, claimants receive an orientation, initial assessment, specific labor market information, and development of an employability plan and are scheduled for additional reemployment services. Claimants not profiled and scheduled to attend RESEA are offered the full array of WP career services depending on the claimant’s request and other needs. Career services may be scheduled in Employ Florida, the state’s online labor exchange and case management system, requiring the claimant to fulfill their obligation to actively pursue employment. Failure to comply with scheduled services may be communicated to the RA program for referral to an adjudicator to conduct fact-finding.

Claimants are one priority population supported by Florida’s WP funds. Florida’s automated processes allow RA claimants to receive reemployment services quickly and seamlessly. Upon filing an initial claim in the RA reporting system, Reconnect, various data points are collected from the claimant’s application and transmitted into Employ Florida to create a basic WP application in Employ Florida. The claimant is sent an introductory welcome message that provides helpful resources about services in the system they may use in their job search. Every week, characteristics collected from the RA claims application (including separation reason, occupation, county of residence, etc.) is processed through a regression model to obtain a profiling coefficient.

The coefficient value determines the claimants’ likelihood of exhausting RA benefits prior to returning to work. This is used to determine which mandatory reemployment program the claimant is assigned to attend. Upon assignment of the coefficient, the claimant is transmitted into a pool used to assign the claimant to the state’s RESEA program. This automated pool collection and event assignment typically occurs every Saturday. Every Monday, LWDB staff are responsible for viewing the number of claimants in their respective pools and creating events accommodating as many claimants as possible. FloridaCommerce sets the goals of the number of claimants to schedule and complete each year for each LWDB operating the RESEA program. These goals are used to determine how many claimants will be scheduled each week from their respective pools.

Every Monday night, based on the number of claimants each LWDB determines to schedule, the automated process uses those numbers to populate events. Once events are populated, Employ Florida automatically generates letters for the LWDB to send to the claimant. Staff prints and mails these letters to the claimants at least two weeks in advance of their scheduled appointments.